FAQs
Shopify offers free shipping worldwide, with the exception of Afghanistan, Argentina, Brazil, Bulgaria, Burkina Faso, China, Crimea Region of Ukraine, Cuba, India, Iran, Kazakhstan, Myanmar, North Korea, Russia, South Sudan, Syria, Turkmenistan, Ukraine, and Uzbekistan.
Orders shipped outside the United States may be subject to additional duties and taxes. Additional duties and taxes are due on delivery and are your responsibility to pay.
You can buy your Display now and pay later by using Shop Pay Installments (US only), which will split your purchase into 4 equal payments with no interest or fees. If you need help using Shop Pay Installments, check out the Shop Pay Installments Help Center for more information.
Your order will ship within 2 to 3 business days. Once your order is processed, you’ll receive a tracking number that’ll make it easy to keep an eye on your package.
Display has a 30 day return policy via Tidbyt. Please see the Tidbyt return policy page for full details.
Display comes with a 1-year manufacturer’s warranty. Please contact support@tidbyt.com for any warranty questions.
Get started! You can get your Display up and running by going to set up for step-by-step instructions.
If you’re having trouble setting up your Display, please see our troubleshooting directions here. If you are still not able to set up your Display contact us at supply@shopify.com and we’d be happy to help.
Display is only able to connect to a 2.4GHz Wi-Fi network. If you are having trouble connecting to your local network, make sure your router is configured with 2.4GHz enabled.
You can build your own apps on the Tidbyt platform. For information on how to build your own apps check out the resources page here.
By default, Shopify orders start at 1,000 so if your order number is 5,000, for example, your total orders would be 4,000.
You can add, edit, and delete apps using the Tidbyt app on your mobile device.
The Display dimension are:
8.2” / 208mm
4.4” / 111mm
2.0’’ / 51mm
8.2” / 208mm
4.4” / 111mm
2.0’’ / 51mm
Reach out to us at supply@shopify.com for answers to all your Display questions.
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